Digital product design agency: branding, UX and UI in one team
Order Group is a digital product design agency with five services: branding, product design, UX, UI and accessibility audits. We design the UX and white-label branding of Filmgrail's ticketing app, used by Norwegian cinema chains since 2020.
What a digital product design agency delivers
A digital product design agency turns a product idea into screens a team can build from, and gives the product an identity that stays consistent on every one of them. When you compare agencies, look at what each one hands over and who owns a decision from research to screen.
At Order Group the work starts with a brief and a discovery workshop. The written brief replaces scattered assumptions with one document: who the product is for, what it has to do and where the constraints are. UX design adds user research, information architecture, wireframes and clickable prototypes. UI design adds the visual system. The handoff to engineering is documented screen by screen, so the interface a client approves is the interface that ships.
The same people take each decision from a user interview to a finished screen. Everyone who signs off on the product looks at the same set of wireframes, instead of approving screens one by one and reopening earlier decisions. Clickable prototypes are tested with users during the design phase. A problem caught in a prototype costs a revision, and the same problem after launch costs a rebuild.
Five design services to choose from
Digital Branding
Product Design UX/UI
User Experience Design
User Interface Design
Accessibility Audit Services
How a design project runs
Discovery first, then research, design and a handoff the building team can use.
Discovery
Discovery in Product Design is a workshop, a session with your founders, product owners and engineers. In Digital Branding the equivalent is the Briefing Workshops. A Product Designer leads discovery: the product vision with the Product Owner, a roadmap, personas, user journey maps, hypotheses to validate and plans for product workshops. The workshop runs in Miro or FigJam, and Figma often holds the design, though not in every project. Larger discovery work runs through Consulting & Discovery, which includes the product discovery workshop.
Research and design
UX research uses interviews, usability tests on a working prototype or product, and user journey mapping. The choice depends on whether we are validating an idea or diagnosing why an existing flow loses users. Mapping the journey from start to finish catches the screen that looks fine alone but breaks the path around it. UI design turns the wireframes into a visual system, with components and states considered from the first sketch. A shared system gives product managers and engineers the same vocabulary, so fewer decisions come back at sprint planning.
Handoff
Developers receive the deliverables as editable files: a map of users and flows, a set of wireframes, a UI component library, redlines and a clickable prototype. Your team keeps access to them after the engagement ends. The brief from discovery can go to any team, ours or yours. Design passes to the team that builds in the same sprint rhythm, through Software Development.
What you keep when a design project ends
A branding project ends with the logo, an identity system and promotional materials for the launch. The identity system holds the color, typography and layout rules, and we add guidance on how your team keeps using them consistently. Together they make the brand look the same in the product, on the website and in your materials. The brand style guide stays with your team after the engagement, so new pages do not need a full redesign.
The design phase does not end when development starts: new screens keep needing UX decisions, often for years after launch.
Starting from a product or brand you already have
Most of our UX and UI work is the redesign of a product that already runs. We begin with a UX audit of the current product: where users get stuck, what the analytics show and what the support tickets complain about. For the interface we keep what works for users and rebuild the rest into a documented system. By default we design that system, because it keeps screens consistent, including the ones we never touch.
For User Interface Design, the named example is BizBot: 400 screens designed, and the style guide kept the same colors and typography on every one of them. UI work is scoped independently of full development, so building with us is optional.
Branding works the same way. We take on a brand book written by another agency and extend it to new screens, materials and markets, or we design the identity from scratch.
Design we can show
BizBot
For BizBot we designed 21 landing pages and more than 50 graphic elements. The same designers ran the research, the flows and the visual system in product workshops in Warsaw, Oslo and Istanbul. The platform raised 6.4M NOK and joined the Copenhagen FinTech accelerator. Read the BizBot case study.
Nuvve
When Nuvve rebuilt Fleetbox in 2023, we added new branding and applied it to the new interface, the web app and the native iOS and Android apps, so users see one identity on every platform.
An energy company under NDA
A large part of our design portfolio is under NDA. For an energy-sector client we designed a full identity, from the Briefing Workshop to the final identity used in the product and in promotional materials.
Centrum Komunikacji
Centrum Komunikacji went into production on 20 April 2026. Its users are Deaf, hard of hearing, blind, deafblind and low-vision people, and the same services are available on a phone and in a browser. Workshops and tests with Deaf and blind users produced a package of around 30 UX and UI changes: a high-contrast palette, clearer selected states, a narrow content column, a help section and the reason for a rejected application shown in a Polish Sign Language (PJM) video. PJM is part of the interface itself, since registration, passwords, terms of service and notifications all come with PJM videos. The app bar has switches for text size and a high-contrast mode, and after training the interpreters asked for a mirrored preview of their own image, which we added. Read the Centrum Komunikacji case study.
Filmgrail
Filmgrail came to us needing a UX and visual review of its working cinema platform. Our designers work on the UX and the white-label rebranding of its ticketing app, used by Norwegian cinema chains since 2020. White-label is one of the hardest UX tasks, because one interface has to look native to very different clients. Logo, color and identity are swappable layers on one shared library of modules and components, so a new client gets its own brand without a separate codebase. The design system runs under the brand of a large Norwegian cinema chain and of a single independent cinema.
White-label design that changes brand per customer
Simon Souyris Strumse
Filmgrail CEO
“Adding Order Group specialists to our team proved to be the turning point in Filmgrail's development process.”
Selected work from other projects
More published case studies
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KYOTO - Industrial IoT & Digital Twin for Thermal Energy Storage
Order Group is supportive and flexible, delivering high-quality results.
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Enerace - Energy Procurement Software for Industrial Energy and Gas Buyers
Order Group delivered astonishing work in a very organized way. They truly are a team worth trusting your project with!
Accessibility is a design requirement
The European Accessibility Act (Directive (EU) 2019/882) has applied since 28 June 2025 to selected digital products and services, including banking, e-commerce and e-books. Whether it covers a given service is a question for a lawyer. We check the product against WCAG and fix what does not pass.
We audit against WCAG 2.2 AA by default, or against the version and level a contract or the law points to. The method and our work for Centrum Komunikacji and PSONI are described on the Accessibility Audit Services page. Daria Gusieva, Head of Design at Order Group since March 2026, leads UX, UI and WCAG accessibility on client projects.
Why design and build with Order Group
Design and engineering sit in one company of 40+ people. The designers, frontend developers and QA who run an accessibility audit also change components afterwards, in React, React Native or Django. Software Development covers the build, and the other service lines are listed under Services.
Digital product design: questions and answers
What product owners ask before they pick a design partner
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Four things: a brief shaped in discovery, wireframes and prototypes, a visual system with documented components, and specifications for the team that builds. Order Group covers them in five services: Digital Branding, Product Design UX/UI, User Experience Design, User Interface Design and Accessibility Audit Services.
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Digital Branding creates the logo, visual identity and promotional materials a product launches with. Product Design UX/UI designs how the product works for its users, from research to the final screens. A project can use either one or both.
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Yes. User Experience Design and User Interface Design are standalone services with their own pages. The first covers research, wireframes, prototypes and usability tests, and the second covers the visual system and its documentation.
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Yes. Digital Branding runs as a standalone project, or together with Product Design UX/UI when you want the visual identity and the interface designed side by side. Either way it starts with Briefing Workshops.
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Design passes directly to the developers who build the product. Software Development covers the build side.
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Yes. Accessibility Audit Services audit web and mobile apps against WCAG 2.2 AA and fix what fails in your code.
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Yes. Designers use AI assistants to speed up research and synthesis. Design decisions stay with the designer.
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A written brief with a map of users, the constraints and the scope. The workshop is a session with your founders, product owners and engineers, and the brief can go to any team afterwards.
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On a real device or a working prototype, recorded on screen, so a decision traces back to the moment a user got stuck. The method depends on whether we are validating an idea or diagnosing a flow that loses users.
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You do. The default contract transfers all design files, prototypes and documentation to you.
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BizBot for branding with UX and UI, Filmgrail for UX and white-label rebranding, Nuvve for branding across web and native apps, and Centrum Komunikacji and PSONI for accessible design. The BizBot and Centrum Komunikacji case studies are published on this site.
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Book a free consultation through the contact page and tell us what you have: an idea, a product with users, or a brand that has to work in a real interface. Digital Branding starts with Briefing Workshops, where we present a first offer before the project starts.
Discover what your product really needs
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Filip Szamborski
Co-founder & CEO
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Karol Oponowicz
Co-founder & Business Owner
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Paweł Zieliński
Co-founder & Business Owner
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