UI/UX design agency: discovery, UX research, UI design and handoff

Developers can only build what a design shows. After one free discovery meeting we prepare a basic mockup or proof of concept that lets us estimate the cost. We are a UI/UX design agency for founders and product teams, and carry the work through UX research, UI design, prototype, tests and handoff.

Designer working on mobile app UI in Figma with energy management app on smartphone

What a UI/UX design agency does

A UI/UX design agency designs how a product works and how it looks, then stays with it until developers can build it. At Order Group the Product Designer answers for the whole user experience and co-decides the shape of the product. The work belongs to our Design services, which include User Experience Design and User Interface Design.

Product workshop team (Unsplash) (kadr 3x2)

UX, UI and product design

How design work divides between UX and UI at Order Group
AreaUX designUI design
Main workUser flows, information architecture, wireframesDesign systems, final screens, components
DeliverablesLow- and high-fidelity mockups, interactive prototypesA component library and a design system, built to be responsive
OwnerProduct DesignerVisual Designer
Quality checksUsability test scenarios and analysis of the resultsAccessibility under WCAG, the Web Content Accessibility Guidelines

Our product design process

Discovery meeting

The basic discovery is one meeting, and it is free. It is the first stage of a project. A wider discovery can run for several months and is a separate scope. At PSONI, a Polish organization supporting people with intellectual disabilities, design was the main part of the 2026 Discovery phase.

User Journey Mapping workshop

In this workshop the team builds a shared map of the journey users take through the product. Our article explains when to run one and how to prepare.

UX research

Interviews, surveys, usability tests and desk research, both qualitative and quantitative, become personas, customer journey maps and problem statements. User flows, information architecture and wireframes build on that material. In the client portal for an energy trading company, the user flows covered four roles: Client, Seller, Trader and Back-office.

UI design

Components, final screens and a design system take shape, with WCAG accessibility and responsiveness included. In the energy portal, shared visual rules and components serve every module. For Filmgrail, the work covered a rebranding and redesign of every module and component of the product, starting in 2020.

Prototype and usability tests

Low- and high-fidelity mockups become an interactive prototype. We write usability test scenarios, analyze the results and change the design based on the feedback. Prototypes are also checked against WCAG. For an app that sells merchandise at events, mockups and MVP views covered six areas, from the dashboard and statistics to live stock tracking.

Handoff

Developers receive complete design documentation. We help them understand the logic and the experience behind it, and we correct the design based on feedback from implementation.
Hand-drawn app wireframe sketches (Unsplash) (kadr 16x9)
Designer working on mobile app UI in Figma with energy management app on smartphone

Why work with us: who works on your project

Head of Design

Daria Gusieva leads the workshops and keeps the standard for how design projects run at Order Group.

Product Designer

Owns research, information architecture and product logic, and shapes the vision and roadmap with your Product Owner.

Visual Designer

Owns the visual layer: components, final screens, the design system and WCAG accessibility of the interface.

BizBot: workshops in three cities

BizBot is an Oslo startup that automates administration for companies. We redesigned the UX and UI of its platform, and the scope also covered brand identity, the website and marketing materials.

The main challenge was understanding how business works in Norway, including local legal and cultural nuances. Without that, the platform would not have been intuitive or consistent with local law. Product workshops and hackathons in Warsaw, Oslo and Istanbul gave the team knowledge about business processes, and that knowledge went into the platform design. The face-to-face sessions tied the design to the real activities of Norwegian companies.

The work produced 400 screens, 21 landing pages, more than 50 graphic elements and a design system for the next modules. BizBot later raised 6.4M NOK and joined the Copenhagen FinTech accelerator, and users and investors gave positive feedback.

Energy discovery workshop (Unsplash) (kadr 4x3)
Projects
160+

Projects delivered since 2013

Industries
15+

Industries with design projects

Screens
400

Screens designed for one platform

Begin at the stage your product is at

Choose your starting point

The idea still needs shaping, or the team does not yet agree on the scope: begin with the discovery meeting, which is free.

Part of the design is already done in your team: we take on UX or UI as a standalone service.

Case study

Matthew Beck

Matthew Beck

CEO, VRKTOY AS

BizBot - Read the full case study: UX and UI for a platform that automates company administration.
“We've introduced Order Group's prototype to some of our customers through a product demonstration, and we've already secured commitments from three of them through letters of intent.”
BizBot

Brands we've designed for

Product design and UX/UI work across fintech, energy and consumer products

FAQ for founders

Questions founders and product teams ask before the first meeting.

Daria Gusieva
Daria Gusieva
Head of Design
Book a free discovery call
  • Product design covers the whole product experience: research, UX, UI and the product decisions behind them. A Product Designer answers for that experience and for the consistency of the product. UX design covers user flows, information architecture and wireframes. UI design covers final screens, components and the design system.

  • Yes. We also work on site at the client's office, so the whole team can sit in one room for workshops. A User Journey Mapping workshop works best that way.

  • Yes. The basic discovery is a single meeting and costs nothing, and it is the first stage of a project. A broader discovery can run for several months; its scope and estimate depend on the project, so we agree them separately (see Product Discovery Workshop).

  • If you decide to go on, UX research comes next, then UI design, a prototype with usability tests, and the handoff to your developers, who receive complete design documentation. A User Journey Mapping workshop fits in where the team needs a shared map of the user's journey through the product.

  • You can hire either one alone: User Experience Design and User Interface Design are standalone services. If the product is still an idea, UX research and wireframes come first.

  • A session takes one or two days. The preparation before it takes at least a week or two. It works best with everyone in one room, though it also runs over video. The full setup is described in our article on how to set up the workshops.

  • We use Figma in most projects, for mockups, prototypes and design systems. Miro or FigJam handle user flows, journey mapping and workshops. Usability tests run on the interactive prototypes.

  • The cost depends on the scope of work: which stages you need (discovery, UX research, UI design, prototype and tests, handoff) and how large the product is. After the first discovery meeting we estimate it from the basic mockup or proof of concept.

  • BizBot is our published example. The project delivered 21 landing pages, more than 50 graphic elements and a design system for the next modules, and the company later joined the Copenhagen FinTech accelerator. The BizBot case study has the details.

Book a free discovery call

Walk through your product with our design team.

Developer with headphones coding at desktop monitor in an open office

Tell us about your product

Your message goes to

Filip Szamborski

Filip Szamborski

Co-founder & CEO

so far we've worked with brands like:

Thank you for your message.

We read every message ourselves and get back to you within 48 hrs on business days.

Something urgent? hello@ordergroup.co

Let's work together!

Describe your product and we will reply.

Fields marked with an asterisk (*) are required.

Order Group sp. z o.o. uses the information you provide only to reply to your enquiry and to keep a record of it (Art. 6(1)(b) and (f) GDPR). Details, including your rights, are in our Privacy Policy (opens in a new tab).

We reply within 48 hrs on business days - a person, not an autoresponder.

Using an AI assistant? It can send this inquiry for you or prepare a pre-filled form - instructions for it are in llms.txt.

Accessibility settings

Text size

100%