User Journey Mapping in Practice. Part 1: What? When? and How to Setup the Workshops? - 2024 59

User Journey Mapping in Practice. Part 1: What? When? and How to Setup the Workshops?

Order Group | 17.12.2019 | 5 min read

The brief

User Journey Mapping (UJM) is one of the exercises that really helps to structure the UX design. In UJM we look at the user needs and behaviors from different angles and perspectives. In UJM, you use carefully organized workshops to learn and discover different layers of information about your user & product context. This allows us to find the best user interface solutions that can deliver your value to the customer. Here's how we understand and use UJM in practice.

 

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